Return & Refunds
I describe my items as accurately as possible. I welcome all questions before purchase!
I guarantee everything to your satisfaction up to five days 5, from the time of delivery regarding any concerns. I make every reasonable effort to resolve the matter as quickly as possible.
I want your happiness as much as I want your business and I want to retain you as a long-term client.
If you are dissatisfied with your purchase, please call me immediately at 613-697-7340.
After five days, it will be considered a final sale. If we have decided to accept return, it must be sent first class mail with delivery confirmation. Because we offer free shipping to our Canadian customers, shipping fee for the return is not reimbursed. It must be returned in the same condition as it was sent, I suggest photos on both ends for our mutual protection.
DOMESTIC ONLY SHIPPING CHARGES
As a courtesy to my customers, there is no shipping fee to my Canadian shoppers. All of my items arrive beautifully packaged with a complimentary vintage piece of linen, lace or handkerchief depending on the value of the sale.
I am a true Victorian Lady.